Help Centre

md44 Frequently Asked Questions

Everything Bangladesh players need to know about accounts, bKash and Nagad payments, cricket betting, bonuses, and staying safe on md44 — answered clearly and directly.

This page covers every common question md44 players in Bangladesh ask — from opening an account and depositing via bKash or Nagad, to betting on BPL matches, claiming your welcome bonus, and using our responsible gaming tools. Browse by section below or tap any question to read the answer. If something is not covered here, reach our support team any time at [email protected].

Browse by Topic

👤 Account & Registration Sign up, KYC, password reset and account closure.
💳 Deposits & Withdrawals bKash, Nagad, Rocket limits, timing and fees.
🏏 Games & Cricket BPL, IPL, slots, live casino and mobile play.
🎁 Bonuses Welcome bonus, wagering requirements and free spins.
🛡️ Safety 21+ rules, self-exclusion and responsible gaming tools.
📧 24/7 Support Email [email protected] any time — response within 1 hour.

Account & Registration5

Creating an md44 account takes under two minutes. Go to md44.ws, tap the registration option, enter your mobile number, set a secure password, and confirm you are 21 or older by providing your date of birth. Your account is active immediately and you can deposit via bKash, Nagad or Rocket straight away.

md44 requires a government-issued photo ID for KYC — a National ID card (NID), passport or driving licence is accepted. Upload clear front and back images of your NID through the account verification section. Most accounts are reviewed within 24 hours. Completing KYC unlocks higher withdrawal limits and full platform access.

To reset your md44 password, tap Forgot Password on the login page and enter your registered mobile number. You will receive a one-time SMS code — enter it, set a new password and log in. If you no longer have access to that number, email [email protected] with your account details for manual verification.

No — md44 permits exactly one account per person, household and device. Duplicate accounts violate our Terms and Conditions and result in suspension of all linked accounts along with forfeiture of any associated winnings. If a duplicate was created by mistake, contact [email protected] immediately before funds are affected.

Send a written closure request from your registered mobile number or email to [email protected]. Our team processes closures within 3 business days and returns any remaining balance to your last verified withdrawal method. If problem gambling is the reason, mention this and we will activate self-exclusion immediately rather than waiting for the standard closure window.

Deposits & Withdrawals5

bKash deposits on md44 are credited instantly in nearly all cases. After sending funds to the md44 bKash merchant number shown in your deposit section, the balance appears in your account within seconds. If a deposit has not arrived after 10 minutes, screenshot your bKash transaction confirmation and send it to [email protected] for a manual credit.

The minimum deposit on md44 is ৳200 via bKash, Nagad and Rocket. Bank transfers through Dutch-Bangla Bank or BRAC Bank have a ৳500 minimum. The minimum withdrawal is ৳500 for mobile wallets and ৳1,000 for bank transfers. md44 charges no platform fees on either — any charges come from your payment provider.

In your md44 account, go to the withdrawal section, select Nagad, enter the amount and your registered Nagad number, then confirm. Withdrawals are processed within 1 to 4 hours during operating hours (9 am to 10 pm BST). KYC verification must be complete before your first withdrawal is released.

Yes, Rocket is fully supported on md44 for both deposits and withdrawals. Use the Rocket merchant number listed in your deposit section and include your registered mobile number as the payment reference. Rocket deposits typically arrive within 1 to 5 minutes, and withdrawals are processed within 2 to 4 hours.

md44 does not charge any platform-side fees on deposits or withdrawals. bKash, Nagad, Rocket and bank partners may apply their own standard transaction fees — these are set by the payment provider and are outside md44's control. Check your mobile banking app's current fee schedule before sending a transaction.

Games & Gameplay5

Navigate to the Cricket section on md44, browse the upcoming fixtures — covering BPL, IPL, T20 World Cup and Bangladesh Tigers internationals — and tap the match you want. Choose your market (match winner, top run scorer, total sixes, etc.), enter your stake in BDT and confirm. Live in-play betting is available on most international matches.

md44 offers slots from Pragmatic Play, NetEnt and Microgaming, live casino tables by Evolution Gaming and Ezugi — including baccarat, roulette, blackjack and Andar Bahar — plus keno, arcade games and crash titles. The full catalogue runs in your mobile browser with no app download needed.

All slot and table games on md44 run on certified RNG technology supplied by licensed game providers such as Pragmatic Play, Evolution Gaming and NetEnt, each of which undergoes independent third-party audits. Live dealer games are streamed in real time with human dealers, adding an extra layer of verifiable transparency beyond what software alone can offer.

Yes. md44 is entirely browser-based — there is nothing to download from Google Play or the App Store. Open md44.ws in Chrome on Android or Safari on iPhone, log in and play. The site is optimised for touch screens and loads quickly on standard 4G connections across Dhaka, Chittagong, Sylhet and the rest of Bangladesh.

md44 covers cricket as its primary sport — including BPL, IPL, T20 World Cup, ODI and Test matches featuring the Bangladesh Tigers. Additional markets include football, kabaddi and selected international fixtures. Within each match you can bet on outcomes such as match winner, top batsman, highest partnership, total runs in an over and live in-play markets that update ball by ball.

Bonuses & Promotions4

md44 offers a welcome bonus on your first deposit — a percentage of what you deposit is credited as bonus funds you can use on eligible games. To withdraw any winnings generated from the bonus, you must first complete the wagering requirement attached to that offer. Full details including the bonus percentage, eligible games and minimum deposit are in the Promotions section of your account.

The wagering requirement on an md44 bonus tells you how many times the bonus amount must be bet before winnings can be withdrawn. For example, a ৳1,000 bonus with a 20x requirement means you must wager ৳20,000 on qualifying games before cashing out bonus-derived winnings. Eligible games and progress toward the requirement are visible in your account bonus section.

Yes — every md44 bonus has a validity period stated in its individual terms and conditions. If the wagering requirement is not met before expiry, the bonus balance and any associated winnings are forfeited automatically. Most welcome bonuses are valid for 7 to 30 days from the date of credit. Check the active offer in your Promotions section for the exact expiry date.

Free spins on md44 are awarded as part of welcome packages, reload promotions or seasonal offers tied to events like Eid or IPL season. When free spins are added to your account they appear in your bonus balance against the specified slot game. Open that game and the spins are ready to use. Winnings from free spins are subject to the wagering requirement stated in the promotion terms.

Safety & Responsible Gaming4

md44 uses SSL/TLS encryption on every page, meaning all data between your device and md44.ws is protected in transit. Payments are processed through verified partners including bKash, Nagad and Rocket. Game outcomes on slots and tables use certified RNG technology from licensed providers. Keep your password private and enable any account security options available in your settings.

The minimum age to register and play on md44 is 21 years old. Age is verified through our KYC process, which requires a valid government-issued ID confirming your date of birth. Any account confirmed to belong to someone under 21 will be closed immediately and deposited funds returned. md44 is strictly an adults-only platform.

Email [email protected] from your registered address or mobile number and request self-exclusion. State whether you want a temporary exclusion (minimum 30 days) or a permanent one. Temporary exclusions can be extended at any time; permanent exclusions cannot be reversed. We also offer deposit limits and cool-off periods — ask support to activate any of these tools and they will do so immediately.

md44 support is available 24 hours a day, 7 days a week including public holidays. The primary contact method is email at [email protected] — include your registered mobile number and a clear description of the issue. Our team targets a first response within 1 hour and full resolution within 24 hours for most cases. Support is provided in English.

Still Have Questions?

Our support team is available around the clock. Log in to manage your account settings, or visit our Responsible Gaming page to learn about the player safety tools available on md44.

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